Privacy Policy

Privacy Policy

Bota Palace (“we”, “we” or “our”) operates the website (the “Service”). This site informs you about our policies regarding the collection, use and disclosure of personal information when using our service and the choices associated with that information. We use your information to provide and improve the service. By using the Service, you agree to the collection and use of information in accordance with these rules. Unless otherwise specified in this Privacy Policy, the terms used in this Privacy Policy have the same meaning as in our Terms and Conditions, available from

Collection and use of information

We are committed to provide service of protection of our customer’s personal data in a way that we collect only essential basic information about our buyers that are necessary for fulfilling our obligations. We also inform our customers about the way we collect information and regularly give customers an option about how their information will be used, including the possibility to decide whether their name should be included or omitted from the lists used for marketing campaigns.
All user information is strictly guarded and are available only to the employees who need that information for completing the job.
All our employees and business partners are responsible to follow the principles of confidentiality protection.

We collect several different types of information for different purposes in order to provide and improve our service to you.

Types of data collected

Personal information

While using our service, we may ask you to provide us with certain personal information by which we can contact or identify you (“Personal Information”). Personally, identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, country, postal code, city
  • Cookies and usage data

Usage data

We may also collect information about how you access and use the service (“Usage Data”). This usage information may include information such as your computer’s Internet protocol address (eg IP address), browser type, browser version, pages of our service you visit, time and date of visit, time spent on these pages, unique device identifiers and other diagnostic information .

Tracking data and cookies

We use cookies and similar tracking technologies to track activities on our service and store certain data. Cookies are files with a small amount of data that can contain an anonymous unique identifier. Cookies are sent to your browser from the website and stored on your device. Tracking technologies were also used: emails, tags and scripts to collect and track information and to improve and analyze our service. You can instruct the browser to reject all cookies or indicate when a cookie is sent. However, if you do not accept cookies, you may not be able to use some parts of our Service. Examples of cookies we use: Session cookies. We use session cookies to operate our service. We use cookies with preferences to remember your settings and various settings. Security cookies. We use security cookies for security purposes.

Use of data

Bota Palace uses the collected data for various purposes:

  • To provide and maintain the service
  • To notify you of changes to our Service
  • To enable you to participate in the interactive features of our Service when you choose to do so
  • To provide care and support to customers
  • To provide analysis or valuable information to improve the service
  • To track service usage
  • To detect, prevent and solve technical problems

Data transfer

Your data, including personal information, may be transferred and maintained on computers located outside your state, province, state, or other state jurisdiction where data protection laws may differ from those within your jurisdiction. If you are outside Croatia and choose to provide us with data, please note that we transfer data, including Personal Data, to Croatia and process it there. Your consent to this Privacy Policy after which you submit such information constitutes your consent to such transfer. Bota Palace will need to take all necessary steps to ensure that your information is handled securely and in accordance with this Privacy Policy and that the transfer of personal information does not take place in an organization or country unless there is appropriate control, including security your data data and other personal data.

Data discovery

Legal requirements

Bota Palace may disclose your personal information in good faith that such action is required to:

  • In accordance with the legal obligation
  • To protect and defend the rights or property of Bota Palace
  • To protect the personal safety of the Service user or the public
  • For protection against legal liability

Data security

The security of your data is important to us, but please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Credit card purchase security statement

Confidentiality of your information is protected and secured by using SSL encryption. Pages for web payment are secured by using Secure Socket Layer (SSL) protocol with 128-bit data encryption. SSL encryption is a data coding procedure for prevention of unauthorized access during data transfer.
This enables a secure data transfer and prevents unauthorized data access during communication between user and Monri WebPay Payment Gateway and vice versa.
Monri WebPay Payment Gateway and financial institutions exchange data by using their virtual private network (VPN) which is also protected from unauthorized access.
Monri Payments is PCI DSS Level 1 certified payment service provider.
Credit card numbers are not stored by Merchant and are not available to unauthorized personnel.


Your transactions are secure by Visa payment

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Service providers

We may employ third party companies and individuals to facilitate our service (“service providers”), provide a service on our behalf, perform service-related services, or assist us in analyzing how our service is being used. These third parties have access to your personal information only to perform these tasks on our behalf and are required not to disclose or use it for other purposes.

Google Analytics

We may use third party service providers to monitor and analyze the use of our service. Google Analytics is a web analytics service offered by Google that tracks and reports traffic to your website. Google uses the information collected to track and monitor the use of our service. This information is shared with other Google services. Google may use the information collected to contextualize and personalize the ads of its own advertising network. You can turn off the ability to make your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser plugin. The add-on prevents Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing visit activity information with Google Analytics. To learn more about Google’s privacy policy, visit the Google Privacy and Terms website.

Links to other sites

Our service may contain links to other websites that we do not manage. If you click a third-party link, you will be redirected to that third-party website. We strongly encourage you to review the Privacy Policy of each website you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party or third party services.

Children’s privacy

Our service does not address anyone under the age of 18 (“children”). We do not knowingly collect personal information from persons under the age of 18. If you are a parent or guardian and are aware that your children have provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verifying parental consent, we take steps to remove that information from our servers.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will notify you via email and / or prominent notice of our service, before the changes take effect and update the “effective date” at the top of this privacy policy. We encourage you to periodically review this Privacy Policy for any changes. Changes to this Privacy Policy are effective when posted on this page.

Contact us

If you have any questions regarding this Privacy Policy, please contact us:

By email:

By phone: +385 91 176 4000